I work on Microsoft’s Cloud + AI Commerce Catalog Frontdoor team. Responsible for 90% of Microsoft’s revenue, our services are core to Microsoft’s commerce stack, powering storefronts such as Azure, Microsoft 365, Xbox, and Windows. We enable product browse, discovery, purchase, and post-purchase scenarios. Scaling to over 200K requests per second, we serve more than 200 partners and run on the largest Azure Kubernetes clusters with over 1500 virtual machines across multiple regions and clouds.
As an intern on the Frontdoor team, I focused on enhancing the on-call experience for engineers by developing features on the team’s service to efficiently diagnose product configuration issues.
I conducted research as a member of the Amherst College Data* Mammoths and co-authored the following papers:
I helped students deepen their understanding of data structures and object-oriented programming in Java by holding one-hour teaching sessions twice a week. In these sessions, I supported students in applying what they learned from classes by providing guidance on how to approach their weekly projects and homework assignments.
I interned with the Contact Center Cloud Solutions team and implemented software solutions for Fidelity contact centers using AWS. My projects boosted the productivity of branch agents and improved customer call experience by leveraging services such as Amazon Connect, Lambda, Lex, DynamoDB, and Elasticsearch to route customers to the appropriate contact centers.
I worked with a team of engineers to develop Flask microservices for the startup company’s medical devices e-commerce platform. I primarily focused on increasing the accuracy of parsing patient medical insurance data for the company’s insurance payment microservice. Furthermore, I enhanced building and testing efficiency among engineers by developing Flask web applications for querying company utilized APIs.